Terms of Use, SMS & Privacy Policy

Welcome to Safeguard Insurance LLC. By accessing our website, using our services, or engaging with us in any form, you agree to comply with the following Terms and Conditions and Privacy Policy. Please read these terms carefully before using our services.

1. Terms and Conditions

1.1. Use of Our Services

By using Safeguard Insurance’s services, you agree to:

• You agree to provide accurate and complete information when engaging with our services.
• You must not use our services for any unlawful or fraudulent activities.
• We reserve the right to modify, suspend, or discontinue any part of our services at any time.

1.2. Insurance Policies

• All policies are subject to approval and underwriting.
• Policy coverage, terms, and exclusions vary based on the selected plan.
• Policyholders must ensure timely premium payments to avoid policy cancellation.

1.3. Limitation of Liability

• Safeguard Insurance is not responsible for any indirect or consequential losses arising from the use of our services.
• We do not guarantee uninterrupted or error-free service.

1.4. Changes to Terms

• We may update these Terms and Conditions at any time. It is your responsibility to review them periodically.

Safeguard Insurance LLC's SMS Communication Policy

1. SMS Consent & Communication

Safeguard Insurance LLC is committed to providing timely and convenient communication to our valued customers. We use SMS (Short Message Service) as part of our customer service strategy to ensure important information reaches you quickly and efficiently. By providing your phone number and opting in to receive SMS messages from Safeguard Insurance LLC, you consent to receive text messages related to our services. Your phone number will not be shared with third parties for marketing purposes.

2. Purpose of SMS Communication

If you have consented to receive text messages from us, you may receive notifications related to:

• Policy updates and reminders
• Billing inquiries
• Renewal notifications
• Communicate important policy changes and updates.
• Send reminders about premium payments.
• Provide claim status updates.
• Respond to customer service inquiries
• Deliver insurance documents

Example: "Hello, this is a friendly reminder from Safeguard Insurance LLC regarding your policy renewal on [Date]. Reply STOP to opt out at any time."

3. Message Frequency

Message frequency may vary based on your policy and account status.

4.Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier's pricing plan.

5. Opt-In Methods

You may opt-in to receive SMS messages through the following methods:

• Verbally, during a conversation.
• By submitting an online form.
• By filling out a paper form.

6. Opt-Out Method

You can opt out at any time by:

• Replying "STOP" to any SMS message.
• Contacting us at csr@safegins.com or (206) 607-8700.

7. Help & Support

If you experience issues, you can:

• Reply "HELP" to any SMS message.
• Contact our support team at csr@safegins.com or (206) 607-8700.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• Opt out anytime by texting "STOP."
• For help, text "HELP" or visit our Privacy Policy.

Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal details such as name, email, phone number, and address.
• Insurance policy details, payment information, and transaction history.

2. How We Use Your Information

We use the collected information for:

• Processing insurance applications and claims.
• Providing customer support and policy management.
• Sending important service updates.
• Complying with legal and regulatory requirements.

3. Data Security

We implement security measures to protect your personal data from unauthorized access or misuse.

4. Sharing of Information

• We do not sell or share your personal data with third parties for marketing purposes.
• We may share your data with trusted partners for service delivery and compliance with legal obligations.

5. Cookies & Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and analyze site traffic.

6. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Continued use of our services constitutes acceptance of any modifications.

7. Instagram Integration

• This website uses the Instagram API to display embedded content from our official Instagram Business account.
• We only collect and display publicly available Instagram media, such as images, captions, and links. We do not collect, store, or share any personal information from visitors to our website.
• All Instagram content displayed is managed through Meta's approved business APIs and complies with their data handling standards.
• If you have any questions or concerns about how your information is used, or if you'd like to request content removal, please contact us at csr@safegins.com.
• For Instagram’s own privacy policies, please visit: https://privacycenter.instagram.com/policy

8. User Data Deletion Instructions

• We do not store any personal data directly on our servers through Instagram integrations.
• If you have interacted with any of our services and wish to request the deletion of your data, you may do so by contacting us.
• Email us at: csr@safegins.com
• Use the subject line: “Data Deletion Request”
• Specify the details of your request and we will process it in accordance with applicable privacy laws.

9. Contact Information

For questions about these terms or our privacy practices, contact us at:

• Email: csr@safegins.com
• Phone: (206) 607-8700

By using our services, you acknowledge that you have read and agreed to our Terms and Conditions and Privacy Policy.